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Become the Person You Want to Be

Marshall Goldsmith | Methods of Behavioral Change

Engage in an interactive simulation that showcases how the Wheel of Change can be utilized in practical situations.

Preview

“Welcome to the wheel of change simulation. For this exercise, we’re going to pretend that you’re a mid level manager at a company that employs a few hundred people. The majority of the hiring process falls on your shoulders. As of late, the company has been experiencing high turnover, especially among new recruits. Despite the company being on track to beat last year’s revenue, the cost of recruiting, hiring, and onboarding new employees has gone up. Upper management is not sure what the problem is and they are counting on you to understand how to reverse this high turnover rate. Your company has a great track record of hiring some of the brightest and most highly trained people in the workforce. Luckily you’ve conducted enough exit interviews that have a decent idea of what is working and what isn’t. Those employees who did decide to quit said that compensation was fair. They felt a sense of accomplishment on the job, and they thought their colleagues were pretty nice people. However, they cited the number one reason for quitting is that they didn’t feel a sense of belonging. They didn’t feel a sense of engagement. Furthermore, their cubicles made them feel isolated, which made it hard to make friends. They also felt that there weren’t enough meetings which added to their sense of isolation and a lack of engagement. Upper management has now tasked you with solving the turnover…”